LensDirect.comReviews of lensdirect.com

Bibi was amazing! Thorough, thoughtful, and efficient. Was able to take care of every request I had, from a prescription error to a shipping change. Thank you Bibi!

Jade was super helpful

I was able to accomplish my goal quickly. Kissel was knowledgeable, professional and quickly found my order and resolved my issue.

Ms. Nyah Roberts was very helpful regarding my situation and immediately rectified the situation in order for me to order new contact lenses. Had it not been for her I may have waited another week and a half for my prescription to clear.

Karielle is awesome. I ordered contacts late at night and put in the wrong prescription. I used the text feature to contact the company and was put in contact with Karielle. She fixed my error and even called me to verify the information one more time before the contacts shipped. LensDirect has amazing customer service and I am happy I used this. What a great experience for a first time customer. I will be a repeat customer now!

very responsive and clear.

Jade did a nice job correcting my order and adjusting the invoice amount. Will order from them again. The real test, however, will be if the $14.95 I paid for 1-2 day shipping is worth it. I still have not received shipping confirmation.

Keisha was very pleasant, efficient, and knowledgeable on how to resolve my issue immediately. Excellent disposition for customer service! Thanks so much.