LensDirect.comReviews of lensdirect.com

Alex was fantastic to work with. Thank you

Bibi provided excellent customer service to me. Bibi went above and beyond to help me with my order. I'm very happy and satisfied.

Karielle was absolutely phenomenal in helping me resolve a shipping issue. Thank you so much for your help!

The BIGGEST thank you to Nyah Roberts! The order I personally placed was incorrect, and Nyah picked up on my mistake, emailed me, corrected my order, and informed me I had a refund. In my eyes, that is REAL customer service! Thank you!

Alex was very helpful, answered all my questions and addressed my concerns with patience and kindness.

I'm so glad I found LensDirect. Not only are they a fraction of the cost of other online glasses companies, they have great customer service. I neglected to enter a discount code before finalizing my payment and appealed to LensDirect to see if they would honor the coupon retroactively. I received a very prompt reply say they would indeed honor the discount and gave me an immediate refund. Alex Gustave-Mathurin helped me with the matter and the service was excellent! Many thanks to Alex and LensDirect! Mitch Hamilton Montrose, Colorado

Agent made sure she completely understood the question before attempting to answer. Answer thereafter was quick and accurate.

Nyah assisted in helping me to complete my order quickly and professionally.