Catherine G.
Kissel Henry assisted me today
Kissel Henry assisted me today. They were quick and helped me with approving my uploaded prescription right away! Great customer service!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Catherine G.
Kissel Henry assisted me today. They were quick and helped me with approving my uploaded prescription right away! Great customer service!
Leslie T.
Bibi was patient and was very helpful through the entire process!
Hasan
Karielle was very friendly and solution oriented. Solved my problems and clarified everything within couple of minutes.
Tristan B.
Nyah was very helpful with solving a payment issue and helping me get my order fixed and verified!
SUSAN
Great customer service from Kurshel. She was very informative and assisted in placing my order.
Robert O.
Great voice on the phone.
Jenna W.
The process is super quick and easy
Steven H.
Keisha was very professional and got back to me quickly about a question concerning my order. It’s top-notch type customer service like this that me keeps me coming back to Lens Direct!