Julie
Fantastic chat with Alex
Fantastic chat with Alex; great service and quick resolution to my needs. Thanks for making this easy :)

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Julie
Fantastic chat with Alex; great service and quick resolution to my needs. Thanks for making this easy :)
jess
Bibi was a big help
Raan L.
Nyah made the process of canceling my auto-renewal a breeze and I appreciate her kindness in helping. Very good customer service
Acuna M.
Great customer service by Bibi. Thank you for getting the contacts off hold and into shipping.
Mike V.
Bibi did a great job in helping me. She was very professional and was able to quickly assist me.
Kurt H.
Excellent quality, saved big money! Need to be patient, took 3 weeks from start to receiving glasses, but well worth the wait!! Thanks "Lens direct!!!"
Nicola R.
Nyah was very helpful and took care of me and what I needed. I am new to the Lens Direct service and I highly recommend them I am on my 3rd pair with them
Don E.
Karielle Was very helpful!