Katherine K.
Efficient and delightful!
She quickly and pleasantly gave me yhevinfo I was seeking.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Katherine K.
She quickly and pleasantly gave me yhevinfo I was seeking.
Alex T.
Kayla was a great customer service rep, she listened to my issue and explained how to fix it. Once I made the updates she emailed me promptly to confirm. Thank you!
Rodney P.
Excellent experience. I had an issue with timing and it was handled brilliantly
Aimee S.
Kayla in customer service assisted me with a problem today. She was very kind, professional and addressed my problem immediately.
Mitch A.
Quickly solved my issue.
Kristin W.
Fast and easy way to renew a prescription!
John C.
Kayla was quick to respond and addressed my concern immediately and professionally -- a pleasure to work with.
Angelo S.
Service Rep Kayla did an awesome job of helping me out. Very positive experience.