LensDirect.comReviews of lensdirect.com

Jade was extremely helpful in resolving my issue. If all goes well we should have the contacts before vacation!!

I had a Cataract Extraction and wanted to replace one lens with clear lens and leave prescription for eye to be operated on later. They sent second lens with shipment that I will insert after second surgery. I only gave them a week to create and ship glasses and sun glasses. Nyah and one other rep shepherded the glasses for each step. They called and emailed to say they arrived, created lens to fit my glasses in one day and shipped them at the end of week overnight. So glad I did it since I can function and see better in between surgeries and protect eyes from injury and glare while I heal. Wonderful customer service. Recommend doing same if having this very common surgery and Nyah and this company in particular!❤️

I called customer service, because I had received some boiler plate type messages that concerned me, and were confusing. Keisha patiently provided answers to my questions, was knowledgeable, and put me at ease. This is my first experience with LensDirect, and I look forward to receiving my new lenses in my frames, and being a future customer as well. Again, a big thank-you to Keisha.

It was great Beacause I got everything properly expedited thanks to Kayla ! She’s awesome and patient and go everything sorted out for me quick.

Prompt response from Kayla. This morning customer service representative was very courteous and helpful

Bibi was great and very helpful , the prices at lens direct are hard to beat

Karielle was courteous, pleasant and prompt helping me correct a mistake I made while ordering. All was fixed. Thanks so much!

Excellent customer service on a complicated matter involving two orders. Handled w/ efficiency, thoroughness and professionalism. Highly recommend Lense Direct.