Consumer
Alicia helped me a lot about my order
Alicia helped me a lot about my order! I appreciate her assistance. My order arrived fast and in the best condition

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Consumer
Alicia helped me a lot about my order! I appreciate her assistance. My order arrived fast and in the best condition
Jennifer J.
Alicia was very helpful. She was able to cancel my order and was very responsive thru email. I appreciate her assistance.
Paula R.
Sent my old frames and new prescription to Lens Direct last week and got them back this week. The frames were tightened and cleaned and the lenses are perfect. I was wary because the price seemed to good to be true, but I'm very happy with the results. Going to order a pair of sunglasses from Lens Direct now. So much cheaper and faster than my neighborhood optician.
Mike S.
The prices were good and the ordering was easy.
Philip H.
daisy was very helpful
Susan
I am THRILLED with my "new" glasses. I am so happy I tried LensDirect. These are my favorite frames and the lenses were badly damaged. A local Optometrist refused to replace the lenses - wanted me to buy new lenses and NEW frames at almost $1000 with my extra strong prescription. The LensDirect process was so easy. There were videos to show how to measure and mark your lenses. My glasses came back perfect!! I will definitely use LensDirect again when I need new lenses.
Crystal J.
Fast service and my prescription is perfect!
Sandra
quick and easy. no hassles ordering from lensdirect. and good communication about status.