LensDirect.comReviews of lensdirect.com

Bibi took care of my concern easily, quickly, and immediately took a worry off my plate! Thank you!

Very helpful and efficient. Even helped me with my coupon code so went above and beyond. I was dreading calling in wondering if it would take me forever but I was assisted by Keisha who was excellent and off the phone in no time. Thank you. Makes you want to continue with your business.

Very helpful and attentive!!

LensDirect was responsive to my inquires and questions and kept me up to date along the way. They replaced frames in my existing frames and did a great job. thanks!

Abigail reached out to me via email and provided information regarding my prescription and eye glasses. Being informed that my order was being processed with a time window on delivery was very helpful. Thank you Abigail.

Called customer support and spoke to Bibi. Explained that I was leaving for a trip to Europe in one week and asked to see if I could get my eyeglasses with replacement lenses shipped to me before I left. A few short hours later, she called and left me a message stating the order had been completed and I will be receiving them before I leave, along with the FedEx tracking number. I’m very happy and thankful for your excellent customer service! Looking forward to wearing my new eyeglasses on my European vacation!!

Kayla has been very helpful and positive in assisting determine if my antique frames can be used to put in new lenses. Thanks Kayla!

Very helpful and patient.