LensDirect.comReviews of lensdirect.com

Prompt and clear response to issue from Kayla over chat

First class and professional resolution to a simple PO tracking issue

Product and communication were exceptional. Packaging well presented. The little case was a nice surprise. From start to finish this company was so professional Would highly recommend. They are my new go to for any sort of glasses or lenses.

The process is great. I was in awe of how every step in the ordering process was comprehensive yet easy to manage. *Price great *Customer service was quick and responsive to my concerns. *Turn around time reasonable. *Overall, I am satisfied, acually amazed by how well it turned out. *One criticism...getting an accurate focal point with a marker on eyeglass lense was tricky. * Suggestion provide an eye exam for vision. Thank you.

Kaylee was a pleasure. She took the time to help me and resolved the issue. She was patient, kind and let me talk and most of all listened, which is a great asset!! The biggest thing that I admired is that she kept in contact, which she had promised to do. Thank you Kaylee you have made me a believer in customer service once again!!

Extremely knowledgeable, helpful, and patient. She also followed through! Exceptional

Fabulous! Ordering my contacts online was so easy.

Honorable company.