terrie G.
Very nice and informative
Very very not very and informative and the lady Kayla was excellent in assisting me

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
terrie G.
Very very not very and informative and the lady Kayla was excellent in assisting me
Gladys R.
The Representative BiBi was very knowledgeable and friendly
StevieRay
After two months, I received my new prescriptions lenses installed on my existing frames. I put them on and they fit perfectly and my sight was exactly the prescription that my optometrist ordered. My glasses were just like brand new. Communication provided by LensDirect was excellent. I owe that to Nyha. They stated that when they inspected the original new lenses that their quality control found they did not meet their quality standards and they had to do a special order. That slowed things down. I find that completely understandable. Fortunately, I had my prescription RayBans to carry me through during the process. I recommend that you have a backup plan in case. I will use Lens Direct in the future and highly recommend this company. Thank You
Gina F.
Kissel was extremely helpful and greatly assisted me.
Kate I.
Abigail was super helpful and was quick to communicate!
Savannah R.
Bibi was fantastic, handled my concerns quickly and efficiently. They were very kind and informative!
Jean S.
Answered my question and fixed my order.
Alysha
Kayla was quick to respond and very helpful with the issue I had. Quick and easy to get through issue. Kind and great service