LensDirect.comReviews of lensdirect.com

Nyah was very helpful in addressing all my questions and concerns. Nyah was professional and informative.

Lensdirect is great. Customer service was Friendly and very helpful. If my contacts arrive as promised I will surely become a repeat customer!

Kayla was in direct communication with me to resolve my order issues

Sharissa was super pleasant and helpful. Great attitude and took care of my request.

Keisha quickly understood how to solve the problem. I can't wait for my new glasses withTransition lens (not just regular sunnies)! I ordered what I wanted on Friday, but didn't attach the prescription. Lens Direct sent me reminders on Saturday morning, but I couldn't get the prescription to upload. I also ordered contacts which was smooth and easy. Later on Saturday I thought I would just reorder the glasses and lenses I wanted. However, due to user error (oops) wound up with regular sunglasses rather than the amazing combo glasses+sunglasses, Transition lenses. I fretting and freaked out all day Sunday thinking about what the total of 2 pairs of glasses plus contacts would cost. The CS bot told me canceling an order was usually not possible on Sunday. On Monday, a better worded question got me to Keisha who fixed everything with helpful and kind service in about 10 minutes. Hooray for the humans!

Was able to upload prescription

Arielle was so helpful and expedient. I really appreciate the service!

Kissel was quite helpful and polite. She sent me a shipping label.