ROY A.
She did her best to get me the 50…
She did her best to get me the 50 percent off coupon I missed out on. I was hoping she could get her supervisor to override but need to wait on next time

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
ROY A.
She did her best to get me the 50 percent off coupon I missed out on. I was hoping she could get her supervisor to override but need to wait on next time
Bob D.
Abigail was very helpful and answered all of my questions.
A L.
Great customer service. I spoke with Nyah who was courteous, professional and friendly. She resolved my concern about my order immediately.
Nicole
Bibi was super helpful got my order all straighten out and helped a little extra during the holidays. Can’t ask for more! :]
Lorayn O.
I needed to cancel an order and Kayla was fast, kind, and efficient.
Joe P.
Great glasses at a wonderful price with quick delivery
Customer
Kayla walked me through my order. I was having trouble using the website and Kayla took my order over the phone bieng patient and courteous.
Esam S.
The communication method was simple and there seemed to be a genuine desire to help. The representative who was helping me, Kissel, asked specific questions and responded with follow-ups directly and in good time. Appreciate it.