Patrick S.
Excellent customer service
Great customer service! Adelita was super helpful and was able to reorder a duplicate pair of glasses that I wanted. This is my third time ordering from Lens Direct.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Patrick S.
Great customer service! Adelita was super helpful and was able to reorder a duplicate pair of glasses that I wanted. This is my third time ordering from Lens Direct.
Kat B.
Very nice and helpful person on line
Dolores N.
Quick response, and very helpful.
Ryoken M.
Great, fast service from Dion!
Doug S.
excellent and very helpful
Liz B.
Sari made my update easy with patience and knowledge of her products. I will continue to use Lens Direct with such good people!
Kate
Thanks ! Very professional .
Timothy M.
My experience with their customer support was amazing. The Lady who assisted me, Djanna is a miracle worker.