Cheryl H.
Resolved the issue I was having with my…
Resolved the issue I was having with my order Kissel was very helpful

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Cheryl H.
Resolved the issue I was having with my order Kissel was very helpful
AP
Received proper contacts quickly. No complaints!
Griselda O.
Called directly for further assistance to an order placed on hold and Kissel helped me and guided on how to proceed with my order efficiently.
Dave, not I.
Easy to order. Reasonable cost. Quick delivery.
David
Shawn's help was perfect.
Lauren S.
Jade was prompt, helpful, and got the information that I needed quickly. She was very friendly as well.
Rebecca B.
Your customer service is great! Tashira reached out to me to follow up on a text I’d sent regarding my order that is still in process. I asked her about putting my order on hold so that I could send my new lens prescription after my eye appointment next week. She was quick to answer and said she would put the order on hold until I could send the new Rx. Very helpful and polite. Great customer service from Tashira. Thanks!
cissy
Abigail was friendly, efficient.