tim D.
the worker Bibi i was talking to was…
the worker Bibi i was talking to was very kind and helpful

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
tim D.
the worker Bibi i was talking to was very kind and helpful
nr
Abigail gave me clarity on ordering replacement lens for a pair of glasses i was interested in converting to blue light blocking.
Rose
Kayla was super helpful! She addressed my concerns in a courteous and speedy manner and I really value that.
customer
Quick response. Just very attentive and helpful. A pleasure.
LA
Phenomenal Service from Sharissa Sharissa was of phenomenal help on the phone! She helped guide me through the process online- updating everything to be accurate and helping with all my shipping labels.
K.
Kayla was patient and provided truly excellent customer service. I do not know what she is getting paid, but whatever it is, it is not enough.
Charles C.
Kissel, nothing more needs be said
Don D.
Quality Product, I saved over $200.00 with LD