Dawn A.
Wonderful company
Wonderful company - lensdirect. Happy with my purchases for the past 5 years. I order contacts every few months and the prices are lowest here! Perfect and delivered on time so I don’t run out. Happy happy!!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Dawn A.
Wonderful company - lensdirect. Happy with my purchases for the past 5 years. I order contacts every few months and the prices are lowest here! Perfect and delivered on time so I don’t run out. Happy happy!!
Andrew F.
Excellent customer service. Thank you, Sharissa!
Tod P.
Kayla made buying replacement sunglasses lenses a good experience. She was very knowledgeable and helpful and should be commended for excellent customer service.
Beth
Quick, helpful, easy! Chat experience with Nyah.
joshua S.
Customer service was helpful and friendly, greatly appreciated!
Melissa D.
I love that I never have to wait very long to talk to a real person. I spoke with Jade today and she was very kind and attentive.
YS
Jade promptly checked into my concern and it was addressed quickly. Call took no longer than a couple of minutes to answer and get resolved. Excellent customer service!!
Ephi S.
Amber was a joy! So thankful!