Leslie N.
Great Service
Great Service.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Leslie N.
Great Service.
Madelaine R.
Abigail was incredibly helpful. I have struggled with navigating the online ordering and auto-refill system and not only was Abigail able to fix my immediate issue, ahe was able to explain the reasoning behind why I had the issue in the first place. An amazing representative and incredibly patient, professional and knowledgeable.
Lucy
Tashera made it Easy & fast
George P.
I lost my phone connection, but Abigail was most efficient in responding to my question so I could complete my order! George
Ed C.
Amber really helped me out getting my PD measurement squared away
Meaghan
Tashira was very prompt and helpful.
John W. G.
Bibi thanks again I couldn’t have done it without you. You’re the best thank you.
Brawny J.
Abigail was absolutely fantastic, very helpful and kind, went above and beyond, wonderful service, thanks Abigail!