Alan C.
I had the outmost pleasure to receive…
I had the outmost pleasure to receive help from Kayla, she is very kind and knowledgeable. Great customer service! Thank you.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Alan C.
I had the outmost pleasure to receive help from Kayla, she is very kind and knowledgeable. Great customer service! Thank you.
Wayne S.
Tashira took care of my issue very fast.
Kathy
I have never ordered online glasses before and had a number of questions. I emailed LensDirect and Kayla quickly and professionally answered every one. My order has been placed and hopefully all goes well! I will report back. But, so far, excellent service!
Jack G.
Kayla made it fast and easy. she was very helpful
noelle N.
KAYLA WAS GREAT TO WORK WITH, IT'S VERY PROFESSIONAL, AND I APPRECIATE PROMPTNESS. GREAT EMPLOYEE
Liz
Kayla was more than helpful. Very polite and really pointed me in the right direction for all my contact needs! Thanks Kayla!
Lynn
Abigail was calm and patient she was able to clear my ordering error, provide very clear directions on the return process. She explained what to expect next and how to upload my prescription to prevent future errors.
Stacey H.
Very prompt and courteous service.