LensDirect.comReviews of lensdirect.com

Sharissa answered the phone representing LensDirect. I was not receiving information concerning my lens replacement status Despite my confusion and exasperation before I contacted her she pushed ahead to find my order inform of the situation and relieve me of my concern It appears I used my wife’s credit card for the transaction and I was not Ted noted as the customer I will now be notified as well Oh, yes my wife and I close however she left some time past to care for family in Iowa and I am post op myself so confusion exists here as well

Great customer service

Kissel was awesome! She resolved my issue quickly and knowledgeably. Thank you!

Excellent customer service as always!!

To the team at Lensdirect contacted me made it right they did everything they could

Great communication and super helpful with clarifying any questions I had. Thanks!

The support person was very helpful, both on the phone and in chat and made sure my issue was resolved each time. Much appreciated.

It was a simple email from Amber that makes LensDirect great. She was just simply emailing me to make sure I didn't have any questions or need any help on my order. It is still nice to know that there are companies and dedicate employees working for those companies that care about their customers! GREAT JOB!! I would recommend LensDirect to everyone. PS: This is not AI generated...it's exactly how I feel!