Doug B.
Easy to order online
Easy to order online. Arrived when expected.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Doug B.
Easy to order online. Arrived when expected.
daniel B.
It was fast and the lens replacement was done well.
TERESA K.
Fast shipping awesome customer service. Thank you
Charity C.
My order came with a suspicious box. This may have happened in transit, I can’t be sure. So I reached out to customer service immediately after opening order and they helped me within 2 days by letting me know they would ship out another box. My rep Bibi was great. He was attentive and kind. The process has been seemless so far. Looking forward to receiving my new contacts.
Robin M.
Amber was so patient and friendly. I had trouble ordering my lenses on the website, so I called for help; thankfully, I got Amber on the line and she was able to place my order, pay, and got a shipping label and my frames are on their way to get my new lenses... Thank you, Amber
Fm
Tashira, did a excellent job with explaining questions, with very understanding. Helpful with everything.
Mark P.
SHARISSA Was awesome Clear speaking Concise Informative Polite
Kay K.
Thanks Kissel for your fast response