Consumer
Excellent customer service!
Excellent customer service!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Consumer
Excellent customer service!
Marquel H.
Fast delivery easy to order
Daviti M.
Satisfied, great company
Damien
competitive pricing, quick delivery and most of all outstanding customer service from Elmer.
Cpiacobo
Terrance was very helpful
Hamid
After a recent eye checkup I found out - to my surprise - that I needed new lenses 6 years after my cataract surgery. I visited 2 optometrists in the area and got the second shock... a pair of basic progressive lenses was gonna put me back ~$500! Luckily after some online searches I came across LensDirect and using one of their discount coupons I was able to place my order for just over $110. They sent me a box to ship my frames and I got my new glasses back in about 2 weeks. The whole process went very smoothly and I was able to follow up with them through text messages.
Alice M.
They make it so easy. And their customer service is the best. Mario was so very helpful every step of the way.
Brian T.
Pretty fast service. Anytime I've had an issue they've fixed it in the end.