LensDirect.comReviews of lensdirect.com

Jade did everything to help me place my order

The company is very easy to work with and has great pricing. The Customer Service Reps are great!

Very pleased with their quick response. Knowledgeable & professional customer support. They provided me with satisfactory options to rectorfy a problem on their part.

Bibi was wonderful

Nyah was very helpful!

Abigail was friendly and able to help me with my contact order. She answered all my questions and made sure to ask at the end if there was anything else I needed assistance with.

Elmer is amazing!! Best customer service! There was issues with shipment and I never received my package. The first time I contacted lens direct they told me nothing could be done but Elmer helped me as I contacted them again and filed a replacement for me!

Unfortunately, I had to call LensDirect to get my issue resolved after emailing them twice and trying to chat. With that being said, once I did talk to a customer service rep, Elmer, my issue was resolved very easily and quickly. I would suggest calling if you have an issue with your order.