LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Alicia J.
Mar 20, 2025
Try them you will be pleasantly surprised!
I have to admit I was skeptical at first, but LensDirect came through. I sent them my frames with my prescription and they did the rest. My glasses were returned to me with my new lenses (in less than a 7 days) and they work perfectly! I am grateful and impressed...I will use their services going forward. Pricing was a bit more than I cared to pay, but no complaints based on their quality of service.
Response from LensDirect.comMar 31, 2025
HI Alicia! Thank you so much for sharing your experience! We're thrilled to hear that we were able to exceed your expectations and deliver your glasses with new lenses so quickly. It's great to know that you're happy with both the quality of service and the results! We truly appreciate your feedback, and we understand that pricing can be a factor, but we're glad the value of our service made it worthwhile for you. We look forward to serving you again in the future! If you need anything else, feel free to reach out to us at [lensdirect.com](http://lensdirect.com). We're always here to help!
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diana L.
Mar 20, 2025
Kissell is doing a great job
Kissell is doing a great job. Very helpful and friendly
Response from LensDirect.comMar 31, 2025
Hi Diana! Thank you for your great feedback! We're so glad to hear that Kissell was able to assist you in such a helpful and friendly manner. We truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out to us at [lensdirect.com](http://lensdirect.com). We're always here to help!
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Eileen
Mar 20, 2025
Everyone @ Lens Direct is great
Everyone @ Lens Direct is great! They are Professional and helpful. They really know their stuff I’ve been dealing with them now for three years I purchased many pair of glasses from them and everyone working their nose a lot and works with you In a very knowledgeable and compassionate way. My glasses always come out great. Thanks, Eileen D.
Response from LensDirect.comMar 31, 2025
Hello Eileen! Thank you so much for your kind words and continued loyalty over the years! We’re thrilled to hear that you’ve had such a positive experience with everyone at LensDirect. We always aim to provide professional, knowledgeable, and compassionate service, and it’s great to know we’ve met your expectations every time. We're so glad your glasses always come out great, and we look forward to continuing to serve you! If you need anything, don't hesitate to reach out to us at lensdirect.com. We're always here to help!
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Dr Kennette H.
Mar 19, 2025
Jamal was very helpful
Jamal was very helpful, pleasant, and took care of me in expedient fashion.
Response from LensDirect.comMar 31, 2025
Hello Dr.Kennette! Thank you for your wonderful feedback! We're so glad to hear that Jamal was able to assist you in a helpful and pleasant manner, and that your experience was expedited smoothly. We truly appreciate your kind words. If you need any further assistance, feel free to reach out to us anytime at [lensdirect.com](http://lensdirect.com). We're always here to help!
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Ronald M.
Mar 19, 2025
Good communications from lens direct…
Good communications from lens direct about my itder
Response from LensDirect.comMar 31, 2025
Hello Ronald! Thank you for your feedback! We're glad to hear that you had good communication with us regarding your order. We always strive to keep our customers informed every step of the way. If you have any further questions or need assistance, feel free to reach out to us at [lensdirect.com](http://lensdirect.com). We’re here to help!
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Terry
Mar 19, 2025
Jamal
Jamal was great to work with, very efficient and answered all my questions!
Response from LensDirect.comMar 31, 2025
Hi Terry! Thank you for your great feedback! We’re so happy to hear that Jamal was able to assist you efficiently and answer all your questions. We truly appreciate your kind words. If you need any further assistance, feel free to reach out to us anytime at lensdirect.com. We're always here to help!
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Don G.
Mar 19, 2025
Very helpful and Knowledgable!!!
Very helpful and Knowledgable!!!
Response from LensDirect.comMar 31, 2025
Hello Don! Thank you for your great feedback! We're so glad to hear that you had a helpful and knowledgeable experience with us. If you need any further assistance, don't hesitate to reach out to us at lensdirect.com. We're always here to help!
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Crystal C.
Mar 19, 2025
Great experience
Mario did a great job helping me with my recent issue.
Response from LensDirect.comMar 31, 2025
Hello Crystal! Thank you for your feedback! We're so glad to hear that Mario was able to assist you with your recent issue. We strive to provide excellent service, and it’s great to know we met your expectations. If you need any further assistance, feel free to reach out to us anytime at lensdirect.com. We're always here to help!
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