LensDirect.comReviews of lensdirect.com

Sade provided a detailed explanation for my concerns. Thank you!

She was kind and helpful. She even got me a 20% discount on the order (I forgot to apply it the night before)

Gwelisha Was helpful and completed my request quickly and professionally. Thank you. A wonderful employee

I was help by Nyah about a coupon discount of 30% that I failed to use and asked Nyah if she could apply the coupon after I had paid for my purchase and she gladly took care of me and gave me the refund back on my credit card she also made sure I received the shipping label and sent it out again for me. Great customer service.

It’s very easy to choose prescription lenses for frames I already have. Sharing additional info was easy too. I sent my PD via text while they were closed. The next day Jade reached out and let me know she updated my file. Exactly the type of attention and response I needed.

I was concerned that I had incorrectly entered my order for replacement lenses. The representative, Kwasi, quickly assured me that my order was correct and answered any and all questions I had about the process.

Friendly & knowledgeable. Fast & informative response.

Jade was very quick to answer all my questions. She was kind and helpful!