Chr D.
I wanted to cancel my order but the rep was so helpful I did not
the rep was really helpful and solved my problem

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Chr D.
the rep was really helpful and solved my problem
Kym P.
Nyah was very helpful!
noelia
Kissel was very kind and helpful!
Cindy M.
I had a horrible experience with Aola or whatever her name was and then called back. And so happy I did. I was able to connect with Kwasi who fixed the whole issue...simply and efficiently. You need more people like Kwasi representing Lens Direct. I will return for more orders now that I've had a positive result..all due to Kwasi!!
Michael
Lens Direct cannot add amber tint to my order which was a disappointment. But the CSR Kissel was helpful in looking into it and informing me quickly.
Leilani
Great customer service. Courteous.
Reham G.
The company is very simple and easy to use! Cheap prices, nice workers, and a great system going! I’m never going to a glasses store again! And the workers who worked with me were very understanding and helped me through any issue I had, I would recommend NYAH and Gwelisha to everyone!o
Jibreel
Amazing! Very helpful! Thank you Nyah! She Went above and beyond!!!