Alex
2nd time using LensDirect
2nd time using LensDirect and I am extremely happy with the service. Highly recommended. I had my eyeglass lenses repaired and they took great care of my frames

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Alex
2nd time using LensDirect and I am extremely happy with the service. Highly recommended. I had my eyeglass lenses repaired and they took great care of my frames
Candy G.
Andrew was amazing with answering my questions and finding my order.
CMDR V.
technical advisor was very Pleasant.
Keith H.
The best part that anyway you contact lensDirect you can call email or text them they always return your response. Quickly I can’t give a negative because there’s nothing but positive from these people I have not had one issue. I am very happy. I actually feel good after dealing with them. I just have to say thank you to your staff. You guys are awesome.
Theresa
Great customer service from Aden!
Linda S.
Kwasi was very polite and his english was very good. He found my original order and helped me reorder the glasses.
Michael M.
Support is quick to respond.
Leslie
Bibi from customer service was prompt, friendly and very helpful!