LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Dee
Aug 11, 2025
Excellent experience
Kwasi was just excellent to deal with!! Very patient and cheerful. He knew all of the answers to all of my questions and handled everything with professionalism. What a great experience.
Response from LensDirect.comAug 13, 2025
Hello Dee! Thank you for your wonderful feedback! We’re thrilled to hear that Kwasi provided patient, cheerful, and professional service while answering all your questions. At lensdirect.com, we strive to create great experiences for every customer, and it’s fantastic to know Kwasi delivered just that. Thanks for choosing us!
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Krystal A.
Aug 11, 2025
Kwasi was awesome
Kwasi was awesome. Appreciate the fact that she reached out to me and then also replied to let me know that she received the information that was needed to continue processing my order
Response from LensDirect.comAug 13, 2025
Hello Krystal! Thank you for sharing your experience! We’re so glad Kwasi was awesome and kept you informed every step of the way. At lensdirect.com, we believe communication is key, and we’re happy Kwasi made your order process smooth. Thanks for choosing us!
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Calleigh S.
Aug 11, 2025
Chelsea was great!
Chelsea was great!
Response from LensDirect.comAug 13, 2025
Hello Calleigh! Thank you for your feedback! We’re glad to hear Chelsea was great. We appreciate you choosing lensdirect.com!
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Jacob R.
Aug 11, 2025
Bibi was very nice and professional and…
Bibi was very nice and professional and was able to have my problems resolved in a very quick and easy manner. Shes great!
Response from LensDirect.comAug 13, 2025
Hello Jacob! Thank you for your kind words! We’re delighted to hear that Bibi was nice, professional, and quick to resolve your issue. At lensdirect.com, we’re proud to have team members like her providing excellent service. Thanks for choosing us!
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sas P.
Aug 11, 2025
Responsive service and very friendly.
Responsive service and very friendly.
Response from LensDirect.comAug 13, 2025
Hello Sas! Thank you for your feedback! We’re glad to hear you found our service responsive and friendly. We appreciate you choosing lensdirect.com!
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Simone
Aug 11, 2025
Great interaction with their Customer…
Great interaction with their Customer Service team. NYAH was great and helped me resolve an issue very quickly and seamlessly! Will shop here again.
Response from LensDirect.comAug 13, 2025
Hello Simone! Thank you for your kind words! We’re delighted to hear that Nyah provided quick and seamless assistance to resolve your issue. At lensdirect.com, we strive to make every customer experience great. We look forward to helping you again on your next visit!
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kori M.
Aug 11, 2025
🤓🥸🤩💖 Super helpful
🤓🥸🤩💖 Super helpful
Response from LensDirect.comAug 13, 2025
Hello Kori! Thanks for your feedback! We’re happy to hear you found our team super helpful. We appreciate you choosing lensdirect.com!
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David - San F.
Aug 10, 2025
Great lenses and ended up saving over $500
Ordered two sets of replacement lenses for my Tom Ford frames. The fit and performance are exactly like the originals (without a logo). Just replacing the scratched lens and keeping my two favorite frames (which are now discontinued) saved me over $250 per pair of glasses.
Response from LensDirect.comAug 13, 2025
Hello David! Thank you for sharing your experience! We’re so glad to hear that your replacement lenses for your Tom Ford frames fit perfectly and perform just like the originals. It’s wonderful that we could help you save significantly while keeping your favorite frames in great shape. At lensdirect.com, we’re proud to offer quality replacements that help you get the most out of your eyewear. Thanks again for choosing us!
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