Angela W.
Dion was very helpful and quickly sent…
Dion was very helpful and quickly sent me a email so I can update my daughter’s eye prescription to be included with the order that I had submitted. Really appreciate the help.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Angela W.
Dion was very helpful and quickly sent me a email so I can update my daughter’s eye prescription to be included with the order that I had submitted. Really appreciate the help.
Virgil W.
Great chat room handling of the business getting the PD and my Discount properly applied.
Maria M.
In 40 years, it is the first time i have a pair of glass made i the US that I can use with out seeing bumps on everything. Had to use contacts only. Now it is easyer to deal with alergies.
Gilbert j G.
No surprises, good quality, fast service reasonably priced. No complaints!
ADRIANA S.
Great service! Fast and responsive
ErikB
So far so good. Won’t be able to review fully until order received. Nyah was helpful in texts.
Rog D.
I have always had a positive experience with lensdirect. Their customer service rep Bibi was so helpful and handled all my questions quick so overall I am highly satisfied.
Lee La L.
Excellent service and very helpful service from Dion! Thank you