Kevin G.
Dion was awesome
Dion was awesome. Patient and helpful. Saved me a ton of money and trouble. Thank you Dion!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Showing 10,162 reviews with 5 stars · Clear filters
Kevin G.
Dion was awesome. Patient and helpful. Saved me a ton of money and trouble. Thank you Dion!
Photobug007
Jade at the customer service was very helpful with explaining a proscription issue I had; and provided reasonable options to proceed. She is very respectful, positive, patient, and knowledgeable. Keep up the good work!
Amir G.
Mario answered my questions quickly!
John A.
Dion’s email on my pd was helpful and reassuring that a real person is looking out for me
Scott S.
Quick response answered my question. NYAH did a good job
Greg B.
Very clear and fast response
Rose Domingo S.
Andrew was not only knowledgeable about Lensdirect services , he was patient and kind and a great communicator. You are lucky to have Andrew in this role. Thank you again for the prompt and clear communication.
Randall K C.
Quick answers provided, and a pleasant experience. NYAH was great to work with