Chad A.
Easy process, great service
Kissel responded promptly and immediately resolved my issue. My experience with LensDirect has been very easy!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Chad A.
Kissel responded promptly and immediately resolved my issue. My experience with LensDirect has been very easy!
Joel A.
Knowledgeable, fast, and courteous!
Katie
Makayla did a great job with assisting me with an address update because I had listed the incorrect address.
John R.
Thanks for making the process easy and efficient. Clear communication and prompt feedback. Thanks Enrique!
R M.
Great Customer Service
Craig T.
Jade was very patient and helpful in explaining the situation.
DRS
Quick and efficient interaction.
RB from D.
Good service