S. W.
Jade was very helpful updating the…
Jade was very helpful updating the request I made

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
S. W.
Jade was very helpful updating the request I made
Sal G.
Got contacts really fast and they good for a nice price
Joe
Andrew was great in quickly helping me change a shipping error. Phone call was quick and Andrew was extremely helpful and polite.
KWTulley
From placing my order online to communicating with Nyah about delivery, my experience with Lens Direct has been wonderful. The website is very easy to navigate and their speed at fulfilling orders is amazing. Also, I received a response from Nyah within minutes of reaching out to Customer Service via their online form. You also can’t beat their price for replacement lenses.
George P.
They were super fast and responsive!g
customer
Very professional!
Tevis T.
Enrique was super helpful. Took care of my account quickly and efficiently. Super nice! Appreciate his great customer service!
Patti U.
I had a terrible time trying to order lenses for two of my glasses with the same frame. I actually tried for five hours and it wouldn’t go through so I called and Mario took care of it. He was very helpful. I absolutely love lens direct. This is the fifth or sixth order I’ve made with you guys. Everything has been perfect.