Collin
Dion was very professional and resolved…
Dion was very professional and resolved my issue very quickly. He was very polite and responded very quickly keeping me updated

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Collin
Dion was very professional and resolved my issue very quickly. He was very polite and responded very quickly keeping me updated
Fred K.
Andrew was very pleasant, efficient and professional. I felt extremely well taken care of. You have a good one there Lens Direct!
Joy
Bibi was great!!!! Just needed to confirm my PD and was met w kindness and a plethora of help💕
Tina P.
Sari was sweet and very helpful placing my first order with Lens Direct. I appreciate kindness any chance I receive it. After my order was placed, she sent me an email letting me know she had applied a 20% discount for first-time customer. An unexpected and happy surprise. Thank you, Sari!
Trey H.
Great service, speed, accuracy and politeness!
David S.
Andrew Castillo was great, helped me get what I needed and fast!
Laura H.
Chelsea helped me fix my prescription request by asking thorough questions and promptly correcting the error.
Husseni R.
Nyah Was great.