lauren L.
Mario was helpful and gave me exactly…
Mario was helpful and gave me exactly what I needed right away

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
lauren L.
Mario was helpful and gave me exactly what I needed right away
amy H.
Very kind and efficient
David
Very polite and made the order change easy
Lesley W.
Sari took the time to explain what my issue was over multiple emails. She was great!
Pam S.
Bibi, Sari, and everyone that helped me were very nice and patient with me. (I am 64 and recently had a kidney transplant, so I am a little "foggy" from the meds.) They guided me through all the steps. They were very knowledgeable and nice.
Christian B.
Very quick and helpful
Numbah W.
Thank you to Sari for professional & friendly service.
Juan
The service this company provides to its customer is something that cannot be explained, because it seems like customer service is a thing of the past, but not with this company. They responded to all my requests and questions within a couple of minutes. I will purchase all my eye glasses with them moving forward and also recommend them to anyone I know. I give them 5+ stars.