Karen V.
Great customer service…thanks, Enrique!
This is my second order from LensDirect. I appreciated Enrique’s help when my order process had a glitch…customer service here is top notch!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Karen V.
This is my second order from LensDirect. I appreciated Enrique’s help when my order process had a glitch…customer service here is top notch!
Grace P.
I placed an order for Contact Lenses and accidentally downloaded the wrong Rx. I called and received excellent service from Vania who walked me through what I needed to correct. She was patient, helpful and so kind.
Lisa G.
Mario was very helpful and quick, thank you!
Andrew W.
thank you for helping me successfully completing my order...
RG
I had trouble accessing my account and Dion provided a quick solution to my issue and was a great help as always!
Jasmin H.
Sari was great and helped me with everything I needed to get my contacts ordered right away!
Jami G.
Customer service is wonderful! Thank you so much !!! I'm so grateful I found LensDirect.com
Ashton
Support was very helpful. Sharissa was kind and made my request very easy.