Lane L.
Dion was very helpful.
Dion was very helpful.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Lane L.
Dion was very helpful.
Camille G.
Adelita was very helpful.
Geri G.
Mario was very knowledgeable, kind and professional. He is an asset to your team and the consumer.
CAN DO A.
The customer service agent knew exactly how to answer my questions very fast.
Brandon W.
Bibi was polite and helpful.
Scott M.
BIBI was awesome! She was able to resolve my issue with not being able to find my shipping label very quickly and I can now send my glasses in to get new lenses :-)
Jeff S.
Mario listened to my issue, and resolved it immediately. Thank you!
LizCateye S.
I ordered sunglasses last year and the lenses are still relatively sratchfree. They are lasting longer than the lenses made by local lab. They still look fantastic. This year even though my plan doesn't cover lens replacement for a +.25 change I can afford to have them replaced by Lensdirect. The sending and receiving went well. I just suggest you keep bubble wrap and the right size boxes around to ship because they do not return cases that come with the frames.