KC
Answers
Djanna got back to me quickly and was able to answer my question and set my mind at ease.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent
Showing 10,162 reviews with 5 stars · Clear filters
KC
Djanna got back to me quickly and was able to answer my question and set my mind at ease.
WelMilk
Easy 2 second vision "test." Saved a lot of $$ and a trip to the eye doctor!
John
Djanna from LensDirect was incredible to work with. She provided speedy feedback on my order and timeline. She's a real pro! This is my 4th order with LensDirect - they get it right everytime - the first time! LensDirect is a great company to work with if you have favorite eyeglass frames that need updated lenses LensDirect is your only choice!
Rae P.
They reached out to me to give me the option of them not working on uniquely shaped glasses, but I said go ahead and they did not disappoint! I love them! Dion was especially helpful!
Andy
Great customer service. Best contact prices. Fast shipping.
Celeste W.
Quick service and reasonable contact prices
Maria M. Ayala R.
Excelente servicio y de buena calidad...
Una
Great Customer Service. Rissa was so helpful. Didn’t have to wait in a phone queue forever either.