Margaret S.
The customer service agent Kissel was…
The customer service agent Kissel was very informative about the service and the cost.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Margaret S.
The customer service agent Kissel was very informative about the service and the cost.
Al G.
Quick resolution. Pleasant interaction with Djanna A.
Skorn
Kwasi was amazing and solved all of my issues with haste.
Robert
Quick response and very professional and friendly.
Brianna V.
Kwasi was very patient, helpful and informative and was able to help me out my issue. Great job!
Clay F.
How fast my issue was resolved by Haven on the live chat.
Customer
good prices and prompt delivery
Jeff U.
The replacement sunglass lenses sold by this company are excellent quality and I would recommend them if you need replacements.