Allison
The agent was very friendly and handled…
The agent was very friendly and handled my request promptly and efficiently! She was very respectful and made sure my needs were met!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Allison
The agent was very friendly and handled my request promptly and efficiently! She was very respectful and made sure my needs were met!
Sarah
Sade was very helpful and awesome thank you
Sue
Nyah was very professional in taking care of my need to cancel my order. She was polite and thorough.
Tammy
She was amazing
Lawrence K.
amazing support very helpful and was very patient I'll be back because of Mario
Jack S.
Mario answered all my questions!
David
Sari was very helpful and quick. My requests were complex but she was able to handle these effortlessly and navigate me through the different options available.
Francesca A.
Djanna was patient and helpful. She responded to my concerns and helped me get the answers and service I needed and got my already delayed order expedited. She did an excellent job in helping me out.