Roberta
Nyah was very understanding
Nyah was very understanding, polite and quick!

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
Roberta
Nyah was very understanding, polite and quick!
Katherine S.
Natha was great, very thorough as well as polite. Answered my questions and modified my order in a timely snd professional way. Short hold times as well. Keep up the good work!
M C.
Rissa had great customer service skills, I’m very thankful
Mark Y.
Outstanding customer service. I cannot speak highly enough about their products, services, and follow-up. Thank you so much!
WILLIAM W.
Service …..
victoria A.
Resolved my issue fast! Was pleasant and professional. I've been getting my contact lenses from Lens direct for a while now with no issues. Will continue buying my contacts from this company.
Patsie C.
I was greeted promptly .by Sari . Exchange was polite and helpful. She solved my problem and reassured me everything is correct , the order is processing, and my glasses should arrive within two weeks.
Shakira H.
Nyah was extremely efficient in helping me navigate a problem. There was an accidental auto renewal that resulted in an additional charge to my account. Nyah was able to get answers, follow up with me & give me next steps to resolve the problem.