customer
Mario
Mario was very helpful and made the completion of my order very easy.

Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Port Washington, New York
Excellent
Showing 10,162 reviews with 5 stars · Clear filters
customer
Mario was very helpful and made the completion of my order very easy.
Linda B.
Kwasi was very helpful! I was so happy when I called, because it was Him I spoke to. So I he knew exactly what I was talking about! Thank you so much Kwasi!
M V.
Chelsea was very helpful! Great service!
Elizabeth B.
Staff immediately solved my order issues
Scott B.
I sent an email in with a question that I had about a coupon expiring, a lady named Taryn got right back with me and answered all of my questions, excellent customer service, Len's direct is fantastic, I highly recommend them!
Gregory W.
Kwasi was a great help to sort out my problem and went out of his way to help. A great employee!
Nikki
Mario and the whole customer service team were fantastic. Very helpful and polite. Will definitely purchase thru LensDirect again.
Stephan D.
Sharissa was great and helpful