LensDirect.comReviews of lensdirect.com

Nyah responded quickly and answered my refund questions.

Lens direct Let me start off by saying I don’t usually do reviews unless the products are bad just to warn others but in this case, I felt it necessary to tell anybody who wants to listen. I’ve used these folks twice for Lens replacement in my glasses. The work was phenomenal. They stand behind their work, which most businesses don’t nowadays. The whole process was pretty straightforward and quite simplistic. I always do my research and I did look at other businesses, but LensDirect stood out amongst the others. I don’t wanna bore you with a bunch of details, but if you’re on the fence on which way to go with your glasses, I would definitely say try this company. You will not be disappointed.

so far lens came in good condition and no defective contacts yet

Everyone was extremely helpful and obliging. Contacts arrived in excellent condition and in good time, despite the weather! Thank you 👍

Natha did a great job solving my issue quickly.

Best customer service, quick to respond and refunded right away.

I've used Lens Direct for many years now, and their services always been prompt and affordable-- exactly as described. I recently had a rare experience: my order was arriving much later than expected with the expedited shipping price. I reached out requesting a refund for the expedited shipping, and I received a reply and refund from Daisy in customer service within the hour! Great customer service as always.

The ease of speaking with Sari and having my questions answered so professionally was comforting! I will definitely be a loyal customer if every order is this easy. Thank you!