LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Kaha S.
May 25, 2026
Great lenses
I’m very happy with my replacement lenses. I got the extra active transition lenses because I wanted something that works in the car. I also sprung for the extra scratch resistant coating. It’s been a couple months and the lenses don’t have any damage even though I tend to clean them with my cotton shirt. The price is great if you can find a good discount code. My only complaint is the lenses take some time to come because you also have to wait for the shipping box to arrive.
Response from LensDirect.comMay 29, 2026
Hello Kaha! ! We’re thrilled to hear that you’re happy with your replacement lenses and that the Extra Active Transition lenses are performing well for you, especially while driving. It’s also great to know the scratch-resistant coating has held up so well over the past few months. We truly appreciate your honest feedback regarding shipping times as well. Since custom lenses and shipping materials are part of the process, we understand the wait can sometimes feel longer than expected, and we’re always working to improve the experience. Thank you again for your support, and we look forward to serving you again in the future!
Report
Jon G.
May 22, 2026
Great service for 6 eyewear order. 5 stars. Thank you Lensdirect!
I ordered prescriptive lens replacement for 4 daily prescriptive wear frames and 2 pair of prescriptive sunglass frames. My prescription recently changed dramatically and I had to update my contacts and eyeware or struggle through my day including driving. I have a large collection of glasses and am very familiar with the associated standards for quality. This was the first time I used Lensdirect.com. I read the reviews and the rating seemed solid. With the price I would normally pay even with insurance for one pair, I found that I could cover my 6 set of updated eyewear for the same price. I can say that every part of my experience was stellar, the processing and delivery of my eyewear timely, and the final workmanship perfect. I have no problem granting this organization 5 stars. I will use them for all of my future eyeware needs without hesitation.
Response from LensDirect.comMay 29, 2026
Hello Jon! Thank you so much for your incredible review and for trusting LensDirect with all of your updated eyewear needs. We’re thrilled to hear that your experience, from ordering to final workmanship, exceeded expectations. Your support and confidence in us truly mean a lot, and we look forward to serving you again in the future!
Report
Sugei B.
May 14, 2026
I absolutely love Lens Direct
I absolutely love Lens Direct! It is quick, inexpensive, and excellent quality! I am so grateful to have found a place like this. I look forward to ordering more.
Response from LensDirect.comMay 29, 2026
Hello Sugei! We’re thrilled to hear that you’re happy with the speed, quality, and value of your experience. Your support means a lot to us, and we look forward to serving you again soon!
Report
libby.hatcher
May 12, 2026
From start to finish
From start to finish, I'm very pleased with the service. I had expensive frames that I just needed to convert from prescription lenses to readers... and they did an amazing job! they actually cleaned up the frames, in put the perfect lenses and got this back to me in like 10 days. I was blown away.... thank you!
Response from LensDirect.comJun 2, 2026
Hello Libby! We're delighted to hear that you were pleased with the entire experience and that your frames were returned looking great with the perfect reader lenses. It's wonderful to know our team's attention to detail and quick turnaround exceeded your expectations. We truly appreciate your support and thank you for trusting us with your eyewear!
Report
Jacqueline P.
May 8, 2026
NYAH did a great job
NYAH did a great job. They answered my questions quickly and concisely, and performed the updates to my order and account correctly.
Response from LensDirect.comMay 11, 2026
Hello Jacqueline! We’re so pleased to hear that Nyah was able to assist you quickly and clearly, and that your order and account updates were handled accurately. We’ll be sure to share your kind words with her. We truly appreciate your support and look forward to serving you again!
Report
Josina F.
May 8, 2026
Website was easy to use
Website was easy to use. Prices were good as well. I'm definitely going to order again.
Response from LensDirect.comMay 11, 2026
Hello Josina! We’re so glad to hear you found our website easy to use and our pricing competitive. It’s great to know you had a smooth experience, and we truly appreciate your intention to order again. We look forward to serving you in the future!
Report
William
May 4, 2026
Bibi was excellent.Answered questions…
Bibi was excellent.Answered questions promptly.Very professional.Thanks again for excellent service.Regards,William
Response from LensDirect.comMay 11, 2026
Hello William! Thank you for your kind review, William! We’re so pleased to hear that Bibi provided prompt, professional assistance and was able to answer all of your questions. We’ll be sure to share your appreciation with her. We truly value your feedback and look forward to serving you again!
Report
K M.
May 2, 2026
I like how easy it is to order…
I like how easy it is to order something & how fast I receive the item
Response from LensDirect.comMay 11, 2026
Hello K Murph! We’re so glad to hear you find the ordering process easy and that your items arrive quickly. Providing a smooth and efficient experience is very important to us, and we truly appreciate your support. We look forward to serving you again!
Report