LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com Reviews | Read Customer Reviews of lensdirect.com

LensDirect.com reviews

Showing 10,162 reviews with 5 stars · Clear filters

Kelly L.
Jun 4, 2026
Sherine was amazing and helped get us…
Sherine was amazing and helped get us out of a jam with a last-minute need. Her responses were incredibly quick and she was so helpful. I will recommend LensDirect to everyone I know that uses contacts or eyeglasses. Amazing customer service!
Response from LensDirect.comJun 5, 2026
Hello Kelly! We're so glad Sherine was able to help with your last-minute need and provide the quick, attentive support you needed. Delivering exceptional customer service is our top priority, and we're thrilled to hear she made such a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future!
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Lynn B.
Jun 4, 2026
Darcel was kind and attentive
Darcel was kind and attentive. A solution was reached in an appropriate amount of time. Efficient service.
Response from LensDirect.comJun 5, 2026
Hello Lynn! We're delighted to hear that Darcel was kind, attentive, and able to help reach a solution efficiently. We appreciate your support and will be sure to share your kind words with her.
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Ronny
Jun 4, 2026
Demario was a great help
Demario was a great help. He knew exactly what was wrong with my script and resolved the issue in no time. Good customer service and very empathetic. Thanks much.
Response from LensDirect.comJun 5, 2026
Hello Ronny! We're glad to hear that Demario was able to quickly identify and resolve the issue. Providing knowledgeable, empathetic service is something we strive for, and we're pleased that your experience reflected that. We'll be sure to share your feedback with Demario. Thanks again for your support!
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LG
Jun 4, 2026
Reasonable pricing and great customer…
Reasonable pricing and great customer service
Response from LensDirect.comJun 5, 2026
Hello LG! We're glad to hear you found our pricing reasonable and had a great experience with our customer service. We truly appreciate your support and look forward to serving you again.
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Donna W.
Jun 4, 2026
Answered my request professionally
Chelsea answered my request professionally
Response from LensDirect.comJun 5, 2026
Hello Donna ! We're pleased to hear that Chelsea handled your request professionally. We appreciate you taking the time to share your experience and will be sure to pass your kind words along to her.
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RD
Jun 4, 2026
Francine
Francine is extremely helpful and responsive. She promptly addressed my issue. A pleasure to work with.
Response from LensDirect.comJun 5, 2026
Hello RD! We're glad to hear that Francine was helpful, responsive, and able to promptly resolve your issue. It's great to know she made your experience a positive one, and we'll be sure to share your feedback with her. We appreciate you taking the time to let us know!
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Bandido S.
Jun 4, 2026
Francine was fantastic
Francine was fantastic. Thank you for your help!
Response from LensDirect.comJun 5, 2026
Hello Bandido! We're so glad to hear that Francine was able to help and made such a positive impression. We appreciate you taking the time to share your experience and will be sure to pass your kind words on to her.
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Shelley S.
Jun 4, 2026
Rissa was very helpful and professional…
Rissa was very helpful and professional in addressing my partial missing order. She's a great employee and you should give her a raise!
Response from LensDirect.comJun 4, 2026
Hello Shelley! We’re really glad to hear that Rissa was able to assist you with your missing items and that you had a positive experience. She’s a valued member of our team, and we’ll be sure to pass your kind words along to her. We appreciate your support and hope we can serve you just as well again in the future.
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