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Lensandluxe Reviews | Read Customer Reviews of lensandluxe.com

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Shopping & Fashion
Accessories
Lensandluxe

LensandluxeReviews of lensandluxe.com

4.269 reviews
Accessories

Lensandluxe4.2

Reviews69 About Contact

Overall score

4.2 out of 5

Great

Average of 69 reviews

Distribution

5★72%
4★7%
3★3%
2★1%
1★16%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(256) 248-9480
lensandluxe.com
[email protected]

About Lensandluxe

Lens & Luxe is a premier online retailer specializing in high-quality designer eyewear, including a wide range of prescription lenses. We offer an extensive selection of eyeglasses and sunglasses from top brands such as Ray-Ban, Gucci, Maui Jim, and many more. With a focus on providing stylish, premium eyewear at competitive prices, we cater to customers looking for both fashion and function. Our commitment to customer satisfaction extends to personalized service, fast shipping, and high-quality lens options such as prescription, blue light blocking, and progressive lenses. At Lens & Luxe, we strive to enhance your vision and elevate your style.

Lensandluxe (lensandluxe.com) has 69 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: lensandluxe.com
Website: lensandluxe.com
Category: Accessories
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 6% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Lensandluxe reviews

69 approved reviews, newest moderated first

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Akina D.
Dec 19, 2024
Great product and great timely shipping
Great product and great timely shipping
Report
Ruthanne H.
Dec 11, 2024
Frames are great but unfortunately the…
Frames are great but unfortunately the lenses aren’t correct. Hoping to have it resolved quickly because I would love to do business with this company again.
Report
Mercedes M.
Dec 11, 2024
Burberry Frames …
Frames arrived on time and packaged well. I really like the frames, but noticed the corners were scratched and I called Lens and Luxe to address the issue. Connor helped me and apologized for the scratches. He suggested I sent them back for them to polish. S&H was covered by them and if I’m still not happy with how the frames look, Connor said I could return for refund. I appreciate the satisfaction guarantee and making sure I’m 100% happy with my purchase.
Report
Fausto B.
Dec 4, 2024
I don't have my glasses.
I don't have my glasses.
Report
KANoel
Nov 5, 2024
Over a week and paid $35 for expedited.
I cannot review the product as it has not yet arrived. I paid $35 extra for expedited international shipping and it has been over a week and the item has still not arrived. Edit: although I appreciate you shipped it immediately, you shipped it as a Priority Mail International which has flat rate shipping available and delivery of 6-10 business days. I would absolutely not consider 2 weeks expedited shipping.
Response from LensandluxeNov 5, 2024
Thank you for your feedback. We shipped your order out the same day it was placed to ensure the fastest possible delivery. However, USPS is currently experiencing delays due to the busy season, which is impacting international shipping times. Your order is in transit and should reach you within the next couple of days. We appreciate your patience and understanding, and we look forward to hearing your thoughts once it arrives.
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Loy F.
Nov 2, 2024
Fast service
Fast service
Report
Kalvin R.
Oct 29, 2024
How am I supposed to rate service and…
How am I supposed to rate service and never got my glasses?
Response from LensandluxeNov 5, 2024
Thank you for your feedback. We’re pleased to see that your item was delivered a few days ago. We apologize for the initial delay, which was due to receiving a contact lens prescription instead of a spectacle prescription, requiring additional verification. We appreciate your patience and hope you’re satisfied with your new glasses. If there’s anything further we can assist you with, please let us know.
Report
Customer
Oct 28, 2024
You had the frame I needed
You had the frame I needed
Report

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