LensalterWelcome to LensAlter At LensAlter , we create eyewear with style and originality in mind. Every pair is thoughtfully designed to stand out, reflecting unique trends and fashion-forward looks. Loved by thousands of fans worldwide, our glasses let you express your personality with confidence and flair. best-sellers kawaii-series New Arrivals Blog
Lensalter (lensalter.com) has 389 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingShowing 56 reviews with 1 star · Clear filters
Sea
Wasn’t delivered due to counterfeit postage. However they did refund my money and that was appreciated.
Response from LensalterOct 27, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience. And thank you for your patience and for acknowledging the refund. We still hope to have another chance to make things right for you.💛
Aria M.
Never received product after a month of waiting, had to get a refund
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
Jessica J.
I never received my glasses that I was charged $91 for. It took over a month and it landed in my city and just stayed in the post office. Really upsetting.
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
Chloe R.
Never received order and had to reach out for information - was offered refund no problem but would have preferred the glasses
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience. And thank you for your patience and for acknowledging the refund. We still hope to have another chance to make things right for you.💛
Debra L.
Never received the package but luckily did get a refund.
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience. And thank you for your patience and for acknowledging the refund. We still hope to have another chance to make things right for you.💛
Vam
Never got my package and spent over 200$ for it!
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
Mm
I was not able to receive my glasses as they were held in California as “contraband”, so USPS refused to ship it to my state, I never received the glasses that I looked forward to.
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
Lauryn C.
Never arrived and was only offered a refund. While im happy with the quick refund to resolve the issue i really wanted then product that I ordered and would've rathered an offer to reship instead.
Response from LensalterOct 24, 2025
We’re so sorry for the delivery issue.That batch of shipments had some unexpected problems with the carrier, and we truly apologize for the inconvenience.We can either arrange a full refund or remake and resend your order for you.Please contact us directly so we can sort this out as soon as possible. 💛
