Tom K.
Battery caused laptop to shutdown…
Battery caused laptop to shutdown suddenly without warning. Original battery does not have this problem so I had to put the original back in. There has been no response to my request for an RMA in several weeks.
Response from lenovobatt.comMay 15, 2023
We apologize for the inconvenience and frustration caused by the issue you experienced with the battery of your laptop. We understand how important it is to have a reliable and long-lasting battery, and we are sorry to hear that our product did not meet your expectations. Could you please provide us with more details about what happened when your laptop shut down? Did you receive any error messages or notifications? This information will help us to identify and resolve the issue more effectively. We take all reports of battery related failures very seriously, and we would like to work with you to reach a resolution. We will be happy to help you troubleshoot the issue and provide you with a replacement battery if necessary. We appreciate your feedback and value your business. We are committed to providing you with reliable and high-quality products, and we hope to have the opportunity to restore your confidence in our brand. Sincerely,


