LennoxReviews of lennox.com

Lennox support is just awfull, we made the wrong choice choosing their product.

After getting the run around from Lennox customer service, I wrote an email to Todd M Bluedorn CEO. Maria Sandor responded on behalf of Todd to the email I sent asking for assistance. Maria asked me to contact the dealer to determine the exact cause of failure. The dealer wrote an estimate for repair and determined the cause of failure was a defective part, which I forwarded to Maria. Once Maria saw this she stopped communication with me and the dealer as well. I keep calling the technician but they have not heard from Lennox. Please respond as soon as possible ICPM3245 @gmail.com Lennox Air Handler Model Number: Cbx26uh-042-230-1 Serial number: s6006c76198 04/17/2014 AC not working technician refilled with freon and did dye leak test $368.75. Leak was found in Lennox evaporator coil 09/06/2014 Lennox evaporator coil was replaced $995 11/18/2018 AC not working technician refilled with freon and did dye leak test $225 Technician stated defective Lennox evaporator coil needs to be replaced again