LendingUSAReviews of lendingusa.com

Easy fair and good!

Customer service was great (Danielle Ford) did everything she could to help with the issue I had because of a third party not informing me as the customer as to what I was signing. All in all they fixed what they could and I can say I'm much happier now

I took out a loan for a pet purchase and was told it would have a 6 month interest free period, which is the only reason I took out the loan. No one has returned my emails. I paid the original loan amount in full in one month and expect the interest charges to be erased. EDIT: lending USA reached out and did not charge me interest. They were great for responsiveness but their statements are confusing because they show interest as charged rather than deferred. Something you might want to fix moving forward!

carlos was very helpful i think he worked long hours to do all he could to help me..yes i would recommend others to go heer .

The beginning started off great with Angela. Then as I started having issues my loan officer would not get back to me so I got extremely frustrated. I then got a call from Monet who is one of their Quality Assurance agents and let me tell you, she got things done. She got me answers and helped me get what I needed including answers. I wish Monet would have been my lending officer because she was Amazing. There is definetly a need for improvement thru their lines of communication but in the end I got the help I needed and was able to get a good chunk of my bills paid off thanks to Lending USA. Thank you MONET. You are number 1 in Customer Satisfaction in my book.

I Applied, I got 'Approved' for $2998. They verified everything,il everything was okay, i gave them my bank log in information so they can check my statements(Weird,but i did it). They asked me for 2 pictures( I did it) They ran my credit(Hard inquiry). After that i received an Email that my loan was denied for no reason. I tried to call the number under the Email( No answer). So far today I called 9 Times(Even though the waiting time was 1min)They just hang up the calls(Ext.111). AGAIN!!! Dont waste your time. After having a hard time with this company,they called me back to fix this issue. A lady by name Monet contacted me today 07/13/17 to apologize for the inconvenience and to see what she could do to fix my bad experience with the company ( which she totally did ). She explained everything very clear and told me what happened with the application( which I understood). My loan wasn't approved for *x* reason,but I'm happy at least because she did helped me with the hard inquiry, she will send a letter to TransUnion, so they can delete the hard pull from my credit ( which I was very mad about that, because I wanted to fix my credit ). At the end, is not their fault why the loan was approved but at least she contacted me to fix the hard inquiry part. I will definitely apply in the future again with this company, and also, I would like to say I'm sorry as well for the bad review that this company don't diserve at all.

I had an issue with Lendingusa never answering my phone calls but once I made a review about that, they kindly contacted me and apologized. They gentleman I had spoke to also went further to find what may have happened. first company to ever reach out after a problem

Getting ahold of someone was at times difficult, you have to wait until they call you back or hold for half an hour only to be disconnected. Also, while the reps are friendly, some are also not very knowledgable about details, such as: "no interest if you pay off your loan in 6 months". OK so my question was: What if I pay it off in for example month 7, does the interest I have to pay go retroactive? Some said no, one double checked, and indeed, yes it does. Glad I asked. Also, the loan under writer was also a bit unclear yet got it done and friendly. If you know what questions to ask and can deal with slow communication, they ultimately get the job done.