LendingUSAReviews of lendingusa.com

Loan came through at a higher rate then expected. Found out original rate was the cost of the loan not for the repayment of the loan. It has been two weeks and I'm still waiting on my loan documents and a link to start making payments to take advantage of the 6 month payoff.

As I am grateful for the loan to pay my credit card debts, I was not advised about the loan fee. That extra $850 could have helped to pay more of my bills. It was quite a surprise when signing my documents. I almost backed out of the loan, but at that point I wasn't sure anyone else would approve me.

Intrest rates are pretty hight

Super high interests.

Customer service follow up after review was exceptional. Everything was explained in a clear and concise manner ..Chris was awesome...Thank you

I am very grateful to have gotten the loan but your system of communication with the customer is absolutely TERRIBLE!! Whenever I tried to return a call to my agent (Manny Silva), whether if it was first thing in the morning or five minutes before you close, I would always get the same recording....."we are experiencing a high call volume.........." Whenever I left a message to be called back, I would get a call a half an hour later stating "there is no agent available to help you at this time." The only way I could ever reach my agent was to call every ten minutes in the late afternoon until someone picked up the phone. My agent would not communicate with me via e-mail or leave me a voicemail to let me know what he was calling about. He would always say "call me when you get a chance" and whenever I tried to call him back, I could never get a hold of him. What kind of a way is this to communicate with the customer? I got so frustrated and there were times that I regretted doing business with you. Again, I am grateful for getting the loan but I would have serious reservations about doing business with you again or recommending you to anyone if your communication system with the customer did not become more user-friendly.

I didn't have any issues with the loan application process. The application was easy to complete and I had an answer on my loan within minutes. I have set up online payments so hopefully the entire process will go as efficiently. The only issue I have is that since I have applied for the loan, I have received a tremendous amount of spam mail with my email address that is associated with the loan. The spam mail is all dealing with loans and I feel that it may all be associated with this transaction. I hope that this will be the only negative result of using this company.