LendingUSAReviews of lendingusa.com

Response from LendingUSAFeb 21, 2023

Thank you for bringing your experience to our attention. We are sorry to hear that you feel our sales process was not adequately transparent. We take pride in providing our customers with all the information required to make an informed decision about their loan. We understand that our customers' trust is paramount, and we take all feedback seriously. We have reviewed your complaint, and we would like to reassure you that all rates and fees are detailed in the loan agreement. If you have any further questions or concerns, please contact our customer service team at (800) 994-6177 or [email protected] so we can help resolve your issue. Thank you again for your feedback.

Response from LendingUSAFeb 21, 2023

We apologize for the frustration you have experienced. We understand that you have been looking for relief with your current finances and we are disappointed that you are not satisfied with our service. We strive to provide the best customer service and to ensure that our clients are well informed of all fees and changes. We take pride in transparency and make sure that all fees are disclosed in the loan agreement. Additionally, The best time to refinance depends on a variety of factors, such as your current loan terms, your credit score, and the interest rate environment. Generally, it is a good idea to refinance when interest rates are low or when you can get better terms than your current loan. It is also important to consider whether the cost of refinancing justifies the savings. You can consult with a financial professional or use online tools to help determine if refinancing is the right decision for you. We hope that you take the time to consider our options and that we have the opportunity to serve you in the future. Thank you.

Response from LendingUSAFeb 9, 2023

Hi, Darryl. Thank you for bringing this to our attention. We understand your concern regarding the hidden fees and the 6 month same as cash option. According to our policy, if the promotion is offered, then you are eligible for the "No Interest On Principal Option Promotion". This promotion allows you to pay the full principal amount of your loan without paying any interest on the unpaid principal balance. However, to take advantage of this offer, you must pay us the full principal amount of your loan before the promotional period expires. If you make any of your scheduled monthly payments during the promotional period later than 16 days of each of their scheduled due dates, then the promotion will expire and you will lose the no interest on principal option. We apologize for any inconvenience this may have caused and hope that you will consider taking advantage of this promotion. Please give us a call at (800) 994-6177 if you have other questions or concerns.

Response from LendingUSADec 19, 2022

Thank you for providing your feedback and letting us know about this issue, Rj. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 994-6177 and we'd be happy to help you out. Cheers, LendingUSA

Response from LendingUSAAug 12, 2022

Thank you for providing your feedback and letting us know about this issue, Brian. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 994-6177 and we'd be happy to help you out. Cheers, LendingUSA

Response from LendingUSAJun 21, 2022

Thank you for providing your feedback and letting us know about this issue, Kenia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 994-6177 and we'd be happy to help you out. Cheers, LendingUSA

Response from LendingUSANov 12, 2021

We have been in direct contact with you to address your concerns. Should you need to reach us for any reason, please do not hesitate to contact us directly via email at [email protected] or call us at (800) 994-6177 to discuss in greater detail. -LendingUSA